Maestro's 2020 development road map includes:
The Maestro Property Management System is the preferred hotel software for independent hotels, resorts, conference centers and multi-property groups. It delivers flexible and scalable deployment options with an identical full-featured web browser or windows solution available in the cloud, self-hosted or on-premise. Click here for more information on how to engage and socialize with Maestro PMS.
Maestro will continue to expand its tablet PMS and mobile offerings throughout 2020 to support a highly personalized guest check-in experience and greater inter-staff communications. Maestro's Genomi API is also being broadened to support deeper capabilities for complementary 3rd party system additions. "We are working with clients to integrate new CRM, online booking, housekeeping, point of sale, and in-room systems with Maestro PMS," said Dehan. "We are also further strengthening security features in Maestro to protect guest and property data. Virtually all of our roadmap enhancements came from client requests and pave our strategy together with market trends. They understand what is important to ensure their operation is competitive and we are grateful for their input."
Expanded office space is also on Maestro's 2020 schedule. "We are adding office space and increasing our service capacity to support our growing number of multi-property clients in North America and Europe," Dehan said. "Maestro's client family is growing and existing companies are adding properties. We will continue to solidify our system's immediate and self-serve support environment to refine real-time chat integrated directly into Maestro screens. Users work with greater confidence when they know they can contact Maestro support professionals to ask functionality questions directly from within the PMS without leaving their screen. Our culture of service is at the core of Maestro's business and we will continue throughout 2020 to implement service improvements to maintain our excellent reputation for service and support."
About Maestro PMSMaestro is the preferred cloud and on-premises PMS solution for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups. Maestro's PCI certified and EMV ready enterprise system offers 20+ integrated modules on a single database including web and mobile apps to increase profitability, drive direct bookings, centralize operations, and enable operators to engage guests with a personalized experience. For over 40 years Maestro's Diamond Plus Service has provided unparalleled 24/7 North American based support and education services to keep hospitality groups operational and productive. Click here for more information on Maestro.