Industry News
April 16, 20193 min read

Infor Continues to Support Canadian Tourism Industry

Infor HMS Unifies Processes, and Delivers Tools for Exceptional Guest Service and Experiences

Information Technology Guest Experience

NEW YORK – Infor, a leading provider of industry-specific cloud applications, today announced its continued momentum and support of the Canadian Tourism Industry. Hotel Alma, an Infor customer since 2009, decided to upgrade to cloud-based Infor HMS to automate functions across its Hospitality Operation.

Infor HMS is a specialized, multi-departmental property management platform for the hospitality industry that integrates front-office and on-property technology to better manage room availability, dynamic pricing, and guest profiles in order to boost profitability and maintain a competitive edge. Through this digital transformation, hotels will be able to better track guest preferences, simplify reservations and provide consistent quality and services.

Infor HMS unifies multiple hotel functions into a single application, allowing hotels to consolidate information on the performance of multiple properties, create customized reports and ultimately make better forecasts and business decisions. Hotel Alma will also be taking advantage of Infor's collaboration with CeloPay, a leading global payments solutions provider, in order to boost security and compliance and help mitigate guests' risk of card-not-present fraud losses, in addition to helping the property maintain PCI compliance standards.

"Infor Hospitality helps leading hoteliers around the world maximize revenue potential, streamline operations and build a better guest experience," said Jason Floyd, general manager, Infor Hospitality. "Infor's industry-specific suite not only provides team members with critical, time-sensitive data, but helps organizations quickly adapt to changing consumer expectations and demands in order to improve guest service and ultimately drive additional sales. By leveraging Infor's deep domain expertise in hospitality, hoteliers are also able to tackle key compliance issues that constantly arise, and maintain transparency throughout the organization."

About Infor

Infor is a global leader in business cloud software specialized by industry. We develop complete solutions for our focus industries. Infor's mission-critical enterprise applications and services are designed to deliver sustainable operational advantages with security and faster time to value. Over 60,000 organizations in more than 175 countries rely on Infor's 17,000 employees to help achieve their business goals. As a Koch company, our financial strength, ownership structure, and long-term view empower us to foster enduring, mutually beneficial relationships with our customers. Visit www.infor.com.

Infor

641 Avenue of the Americas
New York, NY 10011
United States

Phone: 1 800 260 2640
www.infor.com/industries/hospitality