How can hoteliers thrive in the new 'Guest Experience Economy'?

By Jos Schaap - Hospitality Software Executive & Entrepreneur

Visit us at HITEC booth 607
23 May 2019
Schaap

Today’s hotel guests are consistently voting with their wallets to buy experiences rather than products. Get creative and offer unforgettable, exciting ways for guests to engage with your brand, says Jos Schaap, CEO and Founder of StayNTouch. Technology is a vital element of this process.

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StayNTouch Inc.

7700 Old Georgetown Road Suite 550
Bethesda, MD 20814
United States
Phone: 1 301 358-1356
www.stayntouch.com

Jos Schaap

Jos Schaap is a well-known hospitality software executive and entrepreneur, with over 30 years of experience in hotel management and software. He has a passion for hotels, especially staying in them, which has inspired his pioneering ideas for new technologies that have transformed the industry. As a great advocate for change and innovation, he has dedicated his career to developing new things, projects, applications, and companies. Jos founded StayNTouch in 2012 with the vision of re-inventing the hotel PMS technology; making it simple, mobile and transitioning the software to the cloud. With his vision and team, he succeeded. StayNTouch grew year over year with 300% to 700% serving more than 90,000 hotel rooms around the globe. Shiji Group acquired the company in September 2018. Today the company continues to thrive under the Shiji Group flag. Prior to StayNTouch, Jos spent 18 years at MICROS Systems Inc. (now Oracle Hospitality), as a Senior Vice President of in charge of global product development and strategy for the Hotel and eCommerce divisions. During his tenure, MICROS’ hospitality products became the global market leader growing the company’s revenues from less than $300 million to $1.1 billion. He spearheaded multiple new products that enabled MICROS to enter hospitality segments from limited to full- service hotels globally.