Industry News
December 3, 20184 min read

Cendyn is the World’s Leading Hotel CRM Technology Provider 2018

Cendyn also voted as World’s Leading Data Driven Marketing Agency, World’s Leading Hotel Sales Proposal Platform, and World’s Leading Hotel Event Management Platform by The World Travel Awards

Cendyn is the World’s Leading Hotel CRM Technology Provider 2018 — Photo by Cendyn™
Sales & Marketing Lodging Industry

Boca Raton, Florida, December 3, 2018 - Cendyn has taken home four World Travel Awards at the prestigious Grand Final Gala Ceremony on December 1, 2018, in Lisbon, Portugal. Winning World's Leading Hotel CRM Technology Provider, World's Leading Data Driven Marketing Agency, World's Leading Hotel Sales Proposal Platform, and World's Leading Hotel Event Management Platform, bring Cendyn's tally for World Travel Awards across the globe to nine in 2018.

"It has been an incredible year for us at Cendyn. We have seen exponential growth across the globe on our team and with our customers as more and more hotels embark on a partnership with us. We are honored to have been recognized for this work with these very prestigious awards." says Charles Deyo, CEO & President at Cendyn. "As the landscape of the hospitality industry evolves, we are excited to see how hotels are adapting faster than ever before to embrace this change with technology platforms like ours. We look forward to continued growth in 2019."

Using a centralized data platform as a means for hoteliers to communicate with their guests has revolutionized how they can learn more about guests interactions, drive direct bookings, maintain a brand presence with their most valuable guests and stay competitive in their market. Cendyn's complete product portfolio strives to keep hoteliers innovating and at the forefront of what they do.

Cendyn's CRM Suite caters for every hotelier from large brand to small boutique properties. Using multiple integrations, Cendyn consolidates multiple data points from disparate data transactions to engage with travelers throughout the guest journey. Business rules-based automation combined with dynamic personalization and upsell opportunities drive revenue through multiple channels and helps hotels acquire new customers.

Cendyn's unique Data-Driven Digital Marketing Suite enables hoteliers to learn about and target their most valuable guests more than ever before. By targeting the right guests, at the right time, with the right message, hoteliers are able to cut through the noise of the crowded hospitality industry with personalized multi-channel campaigns that showcase and drive awareness of their brand.

Cendyn's eProposal software allows hoteliers to respond to RFPs in minutes and seize their first-responder advantage to dramatically increase group bookings. eProposal is built to deliver personalized, media-rich RFP replies on a branded microsite. Real-time alerts of interactions with proposals also allow hotel sales representatives to react immediately before their competition does.

About Cendyn

Cendyn is a global hospitality cloud-based technology company that enables hotels to drive revenue, maximize profitability, and create deeper connections with guests through its integrated solutions.

Serving hoteliers for nearly 30 years, Cendyn drives commercial success for hotels through its Find, Book, Grow promise: find the right guests; drive them to book direct, and grow loyalty and revenue across the spectrum of digital guest interactions.

Cendyn has over 32,000 customers worldwide in more than 150 countries - including brands such as Outrigger Hospitality, Hyatt, IHG, Aman Resorts & Hotels, Relais & Châteaux, Highgate, TFE Hotels, Banyan Tree Hotels & Resorts, Coraltree Hospitality, and Onyx Hospitality Group - generating more than $20 billion in annual hotel revenue. The company supports its growing customer base from locations across the globe, including the United States, France, the United Kingdom, Singapore, Bangkok, and India.

To find out more, visit cendyn.com.

Cendyn™

980 N. Federal Highway, Suite 312
Boca Raton, FL 33432
United States

Phone: +1-561-515-6276
[email protected]
www.cendyn.com