Harnessing technology for a competitive advantage

By Neil Foster - Hospitality Technology Executive & HFTP Global Secretary

13 November 2017

The role of the hotel IT manager is evolving, writes Neil Foster. Today he or she is as an internal consultant and educator who makes sense of the “noise”, a connector who seeks to understand the needs of the people and processes involved. Central to the hotel operation in terms of influence, the new role is more business analyst operating at the forefront, less technician working behind the scenes.

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Hospitality Financial and Technology Professionals (HFTP)

6500 River Place Blvd Building 2, Suite 101
Austin, TX 78730
United States
Phone: 1 (512) 249-5333

Neil Foster

Neil Foster CHTP, is a hospitality technology leader since 1997, who has built a well-rounded perspective working with hotel companies at both corporate and franchise levels, technology vendors, and as a hospitality consultant. Neil is a past member of the HFTP Global Board of Directors, and he holds an MBA from the Richard Ivey School of Business at Western University. He resides with his family in Vancouver, Canada.