HFTP · 10 May
What makes your hotel stand out? The secret to success in today’s complex hospitality industry lies in the answer to that question, writes HFTP CEO Frank Wolfe. Many times it seems that the only thing that distinguishes one property from another is the sign on the front of the building. What will make today’s traveler chose yours when they are looking for a place to stay?
22 October, 2018
HFTP 2018 Annual Convention week is here, and we are excited! Louisville, we will be there soon — all geared up and prepared to meet up with some of
3 October, 2018
Since taking office, President Trump’s administration has ramped up enforcement measures on various industries – especially when it comes to immigrat
24 September, 2018
It has been many years now since Ethics education was added as a requirement for CHAE/CHTP maintenance. It was an addition that the HFTP Global board
HFTP · 29 Nov
We humans have always dealt with new technologies, and for the most part, we have welcomed them because they have made our lives easier, better, longer, healthier, more enjoyable…. But 17 years into 21st century, the sheer pace of technological change is absolutely dizzying – and only likely to accelerate even more, causing disruptions and upheavals in every part of our lives. Perhaps more than ever before, tech driven advances are changing our economic structures, politics, and even society as a whole. Where is it all going? To bring this year’s edition of The Hotel Yearbook to a fitting close, Carson Booth shares his thoughts on this fascinating – if not a little intimidating – question.
HFTP · 21 Nov
The collection of personal data is inherent to the hotel industry; it is what allows us to tailor guest experiences, market our hotels effectively, and foster long-term loyalty. The EU’s General Data Protection Regulation (GDPR) will come into force soon, and it has the potential of turning all of this, and more, on its head. Alvaro Hidalgo walks us through the enormous challenges, and even posits a solution.
HFTP · 13 Nov
The role of the hotel IT manager is evolving, writes Neil Foster. Today he or she is as an internal consultant and educator who makes sense of the “noise”, a connector who seeks to understand the needs of the people and processes involved. Central to the hotel operation in terms of influence, the new role is more business analyst operating at the forefront, less technician working behind the scenes.
HFTP · 12 Jul
Last month at HITEC Toronto, it would seem that HFTP put Blockchain Technology (BT) right in the middle of hospitality's radar. After some well received education sessions and an announcement by HFTP that an industry task force on the subject was being organized, the "blockchain buzz" began in earnest.