HITEC Special: Update: Will Tech Take Your Job?
By Davy Berkus. As the digital wave ebbs, the rising wave of the thinking machine means fundamental changes in infrastructure and hospitality jobs.Excerpt from the 2018 HITEC Bytes Special Report.
HITEC Special: Treating Guests as Segments of One
2018 HITEC Bytes Special Report — A solid events-driven architecture with context and location aware technology supported by data infrastructure creates a strong foundation to take advantage of tech innovations.
Members Only: IT Spending in the Lodging Industry
HFTP Research Report: The new USALI Schedule 6 — Information and Telecommunications Systems and the effects thus far on the industry. An analysis of IT spending data in the industry and compliance practices by lodging executives.
Primary Club Metrics
Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino