Women of Hospitality Technology -- 2019
Women of Hospitality Technology -- 2019

17 June, 2019

Profiles of the women of the industry's notable and influential female IT executives. Seventeen women were profiled, read on to learn of the paths th

HFTP Research Report: Pre-opening Expenditures in Hospitality
HFTP Research Report: Pre-opening Expenditures in Hospitality

10 January, 2019

A study of the pre-opening budget; the timeline for these expenditures; timeline for onboarding of staff; and the selection, installation and trainin

New Global Directors Join the 2018-2019 HFTP Board
New Global Directors Join the 2018-2019 HFTP Board

8 November, 2018

The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Car

2018 HFTP Compensation and Benefits Report
2018 HFTP Compensation and Benefits Report

14 August, 2018

By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information

IT Spending in the Lodging Industry Three-year Analysis: 2015–2017
IT Spending in the Lodging Industry Three-year Analysis: 2015–2017

13 July, 2018

By Agnes DeFranco, Ed.D., CHAE; Arlene Ramirez, CHE, CHAE; and Tanya Venegas, MBA, MHM, CHIA. PART II: An analysis of IT spending data in the lodging

HITEC Special: Connected Meetings
HITEC Special: Connected Meetings

22 June, 2018

By Chris Gunton. During meetings, delegates now expect to connect and collaborate onscreen, in real time at the highest quality; with a growing focus

HITEC Special: Profile of a Hospitality IT Professional: 2018 Edition
HITEC Special: Profile of a Hospitality IT Professional: 2018 Edition

21 June, 2018

By Tanya Venegas, MBA, CHA, CHIA. A glimpse of the profile, responsibilities, compensation and benefits common to hospitality technology professional

HITEC Special: 2018 HFTP International Hospitality Technology Hall of Fame
HITEC Special: 2018 HFTP International Hospitality Technology Hall of Fame

20 June, 2018

Profiles of 2018 Hall of Fame inductees: Tammy Farley and Jing Zhu. The HFTP Hall of Fame is HFTP’s highest level of recognition in the area of techn

HITEC Feature: Big Data and Hospitality in V Major
HITEC Feature: Big Data and Hospitality in V Major

20 June, 2018

By Sanjay Nadkarni, Ph.D. Making sense of this growing volume of data moving at a rapid velocity in such a variety of forms is the holy grail of busi

HITEC Special: Revenue Strategy: Not Just a Fancy New Name for Revenue Management
HITEC Special: Revenue Strategy: Not Just a Fancy New Name for Revenue Management

20 June, 2018

By Cindy Estis Green. A strategic view of revenue calls for proactive business mix planning and decision-making around deployed resources, well beyon

HITEC Special: Custom Solutions Via IT Sourcing as a Service
HITEC Special: Custom Solutions Via IT Sourcing as a Service

20 June, 2018

By Andrew Sanders. An agile approach to building custom software, covering everything from discovery, design prototyping to architecture, strategy an

HITEC Special: Privacy and Security Potpourri
HITEC Special: Privacy and Security Potpourri

18 June, 2018

By John Bell. Status of pressing security and privacy issues to be addressed in the next year, including GDPR, ransomware, payment processing, transp

2018 HFTP International Hospitality Technology Hall of Fame
2018 HFTP International Hospitality Technology Hall of Fame

15 June, 2018

Profiles of 2018 Hall of Fame inductees: Tammy Farley and Jing Zhu. The HFTP Hall of Fame is HFTP’s highest level of recognition in the area of techn

HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?
HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

15 June, 2018

By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow.

HITEC Special: Hotels, Get Ready for Robots
HITEC Special: Hotels, Get Ready for Robots

15 June, 2018

By Katerina Berezina, Ph.D., CHTP, CRME, CHIA. On the verge of entering the world where we will actively and effectively coexist with robots; hotels

HITEC Special: Forecasting Accuracy: The Living Forecast
HITEC Special: Forecasting Accuracy: The Living Forecast

15 June, 2018

By Jill Wilder. Forward-looking, continuously updated statistical trend analysis is emerging as a strategic tool that performs the practical magic of

HITEC Special: How a Strategic Network Architecture Drives an Enhanced Guest Experience
HITEC Special: How a Strategic Network Architecture Drives an Enhanced Guest Experience

15 June, 2018

By Lisa Majdi. Building a superior network foundation can deliver traveler satisfaction with interactive, augmented and immersive experiences, all dr

HITEC Special: Update: Will Tech Take Your Job?
HITEC Special: Update: Will Tech Take Your Job?

15 June, 2018

By Davy Berkus. As the digital wave ebbs, the rising wave of the thinking machine means fundamental changes in infrastructure and hospitality jobs.Ex

HITEC Special: Treating Guests as Segments of One
HITEC Special: Treating Guests as Segments of One

13 June, 2018

2018 HITEC Bytes Special Report — A solid events-driven architecture with context and location aware technology supported by data infrastructure crea

IT Spending in the Lodging Industry
IT Spending in the Lodging Industry

30 May, 2018

HFTP Research Report: The new USALI Schedule 6 — Information and Telecommunications Systems and the effects thus far on the industry. An analysis of

Primary Club Metrics
Primary Club Metrics

24 May, 2018

Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; an

HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance
HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

11 April, 2018

This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses toda

HFTP GDPR Guidelines: Privacy Policies for Hotels
HFTP GDPR Guidelines: Privacy Policies for Hotels

10 April, 2018

This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures u

HFTP GDPR Guidelines: Hospitality Guest Registration Cards
HFTP GDPR Guidelines: Hospitality Guest Registration Cards

10 April, 2018

This document offers recommendations for guest information collection on the guest registration card along with consent for use. It can be used as a

HFTP GDPR Guidelines: Hospitality Organization Flow Charts
HFTP GDPR Guidelines: Hospitality Organization Flow Charts

15 March, 2018

This document is a set of flow charts illustrating data flow scenarios, involved parties providing hospitality services, steps of the guest journey a

Job Description: Hospitality Data Protection Officer
Job Description: Hospitality Data Protection Officer

3 March, 2018

This document highlights the role and qualities of a hospitality data protection officer. It can be used as a guideline for an internal recruitment,