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CHAE Certification: It Is More Than an Exam in Southwest Florida

19 July 2017
The Florida Gulf Coast chapter achieved a major accomplishment this year: almost 26 percent of its membership has the CHAE certification. Activities this spring suggest the numbers will go higher. 10 members attended a CHAE information session in May, and everyone made a commitment to pass the exam.The CHAE experience in Southwest Florida is a testament to what we hear about the exam. Member knowledge about accounting improves; bonds develop among members, and membership has a greater appreciation for HFTP.The Florida Gulf Coast Chapter discovered something else: CHAE is an opportunity for leadership to reach out to membership; offer something of value; ultimately drive member participation. We made a targeted pitch to low-participation members, followed by an information session (our third in three years) and regular interaction with CHAE candidates.And, much to our delight, many of these members now attend chapter activities. Ideally, some of these folks will bring friends and colleagues to future events and help us increase membership. Indeed, CHAE is more than an exam in Southwest Florida.Learn More about CHAE>

Online Travel Agencies and Occupancy Tax: A Proliferation of Lawsuits

14 July 2017
Online travel agencies (OTAs) such as Expedia and Booking.com are the channel of choice for approximately 14 percent of all hotel bookings in the United States. Typically, these channels are responsible for collecting occupancy tax directly from the guest and then pay the hotel directly for the reservations. Recently, OTAs have come under scrutiny for the way they collect occupancy tax. Typically, taxes and fees are bundled together on the OTA website and the guest does not know what portion are taxes and what portion are fees. Furthermore, when the guest selects the option to pay at the hotel, the hotel charges tax on the full rate paid (retail) while the OTA only charges tax on the amount paid to the hotel (wholesale). Since the OTA receives a commission of between 20 to 30 percent, this discrepancy in tax collection can result in millions of dollars of losses to cities, counties and states.

So Long, Farewell 'O Canada!'

13 July 2017
Another HITEC down, and it may have been one of the best yet. “O Canada” how you impressed me! I must admit I had my doubts on what level of turnout there would be, with potential hassles of passports, border crossings and foreign transaction fees. What I did not expect was the ability to dodge all rain storms, because of the genius design of The Path, which allowed me to walk almost anywhere staying inside. I did not expect to pose with the Art Ross and Calder Trophies from the NHL Hockey Hall of Fame (I was ok that the Stanley Cup was off visiting with my beloved Pittsburgh Penguins). And I did not expect to turn in the HITEC Toronto exhibit hall to see a whole peninsula of additional vendor booths just as I thought I had gotten through all of the aisles!

Upcoming HFTP Chapter Events: July 2017

12 July 2017
July 14, 2017Mexico - Cabo San Lucas Chapter7:00 - 9:00 p.m. | Pitahayas RestaurantJuly Chapter MeetingFor further details and RSVP - Click HereJuly 19, 2017FL - Manasota Chapter5:30 - 8:30 p.m. | Venice Golf & Country ClubEducational Presentation: "Turn the Heat On: What Are the Auditors Doing in There?"For further details and RSVP - Click Here FL - Treasure Coast Chapter11:30 a.m. - 1:00 p.m. | Sandhill Cove Retirement Living, PavilionHR and Management Professionals Should Know...Behavior AnalyticsFor further details and RSVP - Click HereJuly 20, 2017AZ - Valley of the Sun Chapter6:00 - 8:00 p.m. | Embassy Suites by Hilton Scottsdale ResortCyber Threats Education ProgramFor further details and RSVP - Click Here NY - Long Island Chapter6:00 - 8:30 p.m. |Karts Indoor RacewaySummer SocialFor further details and RSVP - Click HereOH - Ohio Valley Chapter4:00 - 6:00 p.m. | Nationwide Hotel & Conference CenterJuly Board MeetingFor further details and RSVP - Click Here SC - South Carolina Chapter11:00 a.m. - 2:00 p.m. | The Golf Club at Briar's Creek on John's IslandEmployee Disability/Workers CompFor further details and RSVP - Click Here TN - Nashville Chapter11:00 a.m. - 2:00 p.m. | Loews Business Services CenterTrends and Forces that are Impacting the Nashville Hotel Economy and BeyondFor further details and RSVP - Click Here July 21, 2017NC - Charlotte-Blue Ridge ChapterBiltmore Forest Country ClubHealthcare UpdateFor further details and RSVP - Click Here July 22, 2017CA - Monterey Chapter10:00 a.m. - 2:00 p.m. | Folktale WineryHFTP Monterey Summer Social EventFor further details and RSVP - Click Here July 24, 2017Canada - Southern Alberta Chapter1:00 p.m. | Silverwing Links Golf CourseAnnual Golf TournamentFor further details and RSVP - Click Here July 25, 2017CT - Fairfield- Westchester Chapter10:00 a.m. | GlenArbor Golf ClubThe Brian Fallon-Howard Memorial Golf OutingFor further details and RSVP - Click HereFL - Mid- Florida Chapter6:30 - 8:30 p.m. | Bohemian Hotel CelebrationTransform Your Workforce Into an Elite TeamFor further details and RSVP - Click HerePA - Greater Philadelphia Chapter11:00 a.m. | Saucon Valley Country Club22nd Annual "Swinging for Scholars" Golf OutingFor further details and RSVP - Click HereJuly 26, 2017NJ - Mid-Jersey Chapter10:00 a.m. - Noon | Fairmount Country ClubPayment Fraud -- Significant and Real Threat to Every BusinessFor further details and RSVP - Click Here July 28, 2017AL - Alabama Chapter11:30 a.m. - 4:00 p.m. |The Grand Bohemian in Mt. BrookBest Practices Idea Exchange and Wine Blending ClassFor further details and RSVP - Click Here IL - Chicago Chapter5:40 p.m. | US Cellular FieldChicago White Sox vs. Cleveland IndiansFor further details and RSVP - Click Here MI - Detroit Chapter6:00 p.m. |Detroit Athletic ClubTigers Baseball GameFor further details and RSVP - Click HereJuly 29, 2017DC - Washington Metropolitan Area Club Chapter10:00 a.m. - 4:00 p.m. | Location TBDSocial Outing -- Winery TourFor further details and RSVP - Click HereTX - Houston Chapter6:00 p.m. | Constellation FieldBaseball Social: Sugar Land Skeeters play the Somerset PatriotsFor further details and RSVP - Click HereJuly 30, 2017NC - Charlotte-Blue Ridge Chapter2:05 p.m. | McCormick FieldChapter Summer SocialFor further details and RSVP - Click Here

Will Blockchain Technology put Airbnb, Expedia, and Priceline out of business?

Article by Frank Wolfe

12 July 2017
Here are some of the points that the industry audience should find useful:What is Blockchain Technology (BT)?"The blockchain is an incorruptible digital ledger of economic transactions that can be programmed to record not just financial transactions but virtually everything of value." Alex and Don Tapscott.Both Don and Alex have been keynote speakers for HFTP previously and both received excellent reviews. But there is a lot of information in that one sentence. In an attempt to interpret the statement for our industry, the following is offered:Picture if you will that you are the CXO of a major travel enterprise with thousands of spreadsheets containing thousands of financial transactions that are duplicated at each one of your locations. Then picture that the decentralized network is designed to regularly update the all of the spreadsheets at all of the locations. This is the basics of a blockchain.Is BT something for hospitality to be concerned about or is it just another Y2K?BT is actually the technology behind cryptocurrency (altcoin), the most widely known of which seem to be Bitcoin, and Ethereum. It is real, "in play" and it is something people are already spending billions of dollars on. But, it is highly controversial and has generated a firestorm of headlines...good and bad.Since HITEC Toronto,HFTP has been contacted by a lot of industry VIP's who want to be involved with us because they believe its impact is going to disrupt the industry. Conversely others VIPs in the industry were totally unaware of BT and some contacts have said BT is like Y2K.So with that disclosure, according to a recent interview published in SKIFT (www.skift.com), Fritz Joussen, CEO of TUI Group says "It will be very difficult for intermediaries to have sustainable business cases. These platforms [travel intermediaries] build reach by spending billions on advertising, and then they create monopolistic margins on top of what they have as sales and marketing. They do offer great sales and marketing. Booking.com is a great brand, but they create superior margins because they have monopolistic structures. Blockchain destroys this." Later in the same article, Joussen goes onto explain that his vision of blockchain was a key reason TUI sold Hotelbeds last year for $1.2 billion, moving TUI out of the role of business-to-business intermediary, which he believes blockchain can easily replace.Will BT put Airbnb, Expedia, and Priceline out of business?Research would indicate that if BT catches on as predicted it will change the business model of anyone in the transaction business. But unless these companies don't adapt to the market, they are not going to go away. The good news, unless you are an intermediary, is that anytime that a customer and supplier can cut out all or part of an intermediary in the transaction process should increase money in one or both digital wallets. HFTP is a small company and our transaction fees for currency conversion and credit card processing are HUGE...imagine if your enterprise could erase even a fraction of these due to BT.Another benefit to BT is that it is continually updated, reconciled, and stored in decentralized locations. This makes records transparent and auditable because the transactions cannot be changed in just one place and the network has to "agree" to changes. If this proves to be true, hacking will be virtually impossible.Why is HFTP creating an industry Task Force and what is it going to do?One of the things that makes HFTP a bit different than most people realize is that we represent a very wide group of verticals. These include entities that provide a hospitality experience to its guests, members, or visitors, by providing lodging, food/beverage, recreational and tourism services at establishments such as clubs, hotels, motels, resorts, casinos, restaurants, recreation facilities, tourism, cruise lines, community associations and theme parks. This is a big responsibility for HFTP. According to our bylaws, we "provide leadership in the establishment and enhancement of hospitality accounting, financial management, and information processing practices and standards." Leading the industry to determine BT impact on our industry is right in line with what our members envisioned 65 years ago when we were founded.The mission of the BT Task Force is to study the topic and help HFTP's defined industry make their own decisions on how it will impact the industry and how we should respond to this new technology.How can I get involved in the industry's BT Task Force?If you are interested in being considered for our BT Task Force, please email your interest to blockchain@hftp.org. Volunteers should be prepared to attend at least two in person meetings annually and have employer time and financial support. For those who are unfamiliar with HFTP, we are a global nonprofit hospitality association that uniquely understands the industry's problems. We are recognized as the spokes group for the finance and technology segment of the hospitality industry. HFTP assists our members in finding solutions to industry problems more efficiently than any organization via our expert networks, research, conferences such as HITEC, and certification programs. HFTP has several thousand stakeholders across the globe. Through our HITEC brand, we also assist both members and stakeholders in deal facilitation.

AAHOA Officers and Young Professionals at HITEC Toronto

6 July 2017
In continuance of HFTP's strategic partnership with the Asian American Hotel Owners Association (AAHOA), AAHOA officers and a group of young professionals attended HITEC Toronto's closing keynote session on Thursday, June 29, 2017.Pictured above from left to right:Raman (R.P.) Rama, CHA Emeritus, CHAE, CHTP, executive vice president & CTO/CIO at JHM HotelsMichael Levie, CHTP, CEO at citizenM Hotels and HFTP Global SecretaryFrank Wolfe, CAE, CEO at HFTPChip Rogers, president & CEO at AAHOA Biran Patel, secretary at AAHOA Bhavesh Patel, chairman at AAHOAHP Patel, vice chairman at AAHOA About AAHOAThe Asian American Hotel Owners Association (AAHOA) is the largest hotel owners association in the world. The more than 16,000 AAHOA members own almost 1 in every 2 hotels in the United States. With billions of dollars in property assets and hundreds of thousands of employees, AAHOA members are core economic contributors in virtually every community in the United States. As an association, AAHOA is a proud defender of free enterprise and the foremost current-day example of realizing the American Dream.

Hospitality Industry Success is Technology-Enabled

6 July 2017
Written By: Lyle Bunn The focus was on customer experience during the annual hospitality industry technology exposition and conference (HITEC) in Toronto June 2017. Reservation systems, guest connectivity, visual media and analytics were at the top of the priority list toward increased guest satisfaction and business success.New technologies are seen as key to helping hotel and hospitality facilities attract and meet the growing demands of the empowered consumer.The experience journey in hospitality that includes dream, plan, book, travel and share is somewhat similar to the product purchase in retail in which consumers discover, compare, reserve, try, buy and share, so it is no coincidence that hospitality and retail are examining similar customer experience solutions.Kurt Weinsheimer, SVP, Property Solutions at Sojern said during a conference session on technology disruption "Hospitality has undergone the same kinds of changes in price transparency and consumer sourcing options that retailers are experiencing.""We should not be schizophrenic about customer self-service such as cell phone as room key, as there is still plenty of room for service in the hospitality industry" said one hospitality insider who had attended the conference in each of more than twenty years of its annual operation.Brian Clark, Partner at Hudson Crossing advised hospitality providers to "identify those technologies that meet consumer demands, including mobile and ease of payments that solve time and convenience expectations, and personalization capabilities that use CRM data to deliver relevant, informed offers". His advice applies to a range of technologies.Connectivity is at the top of the guest requirements list. "We understand that fast and reliable Wi-Fi is at the top of the list of services for hotel guests," said Matthew FitzGerald, Director of Hospitality Sales Engineering at Ruckus. "As guests bring more and more devices that connect to the Wi-Fi network and the number of applications, such as TV casting increase, the demands on the Wi-Fi network will also increase. Multi-gigabit Wi-Fi is an ideal solution that will help hotels meet the increased network demands these devices and applications place on the network.""Seamless does not exist," said Rob Miller of CCI Systems, noting, "It is about the quality and elegance of the tailoring as elements are integrated. Fitzgerald 2 added, "Transparency in end user access is the key issue, whether it is cellular, Wi-Fi, LTE, or radio frequencies that are emerging in the consumer telecom spectrum".Text to guest was a subject of many discussions. Jennifer Green of Hyatt said, "All communications must be undertaken with the intention of caring for the guest. Text messages provide an excellent forum to capture sentiment based on key words that are used.Raman (R.P.) Rama, VP & CTO/CIO at JHM Hotels added, "Text messaging is the next wave of customer experience. Call centers do not improve CX when scripts are inadequate or there is no ability to provide service outside the prescribed frame of response. Text messages are considered more like telephone conversations than emails by consumers, and every message and interaction presents the personality of the brand, so digital engagement has to have rules and principles just as other interactions and communications do. Text messages should be as courteous, contextually relevant and as person as possible. Texting tends to be a more personal type of communications, so the operator has to use full words, correct spelling and be aware that a permanent record of the interaction is being established, and may be used against the facility."Analytics were also top of mind for delegates. Brian Clark of the hospitality consultancy Hudson Crossing declared "Data is providing advantage to some and leaving others in the dust. Those who use data to gain advantage are in a position to make offers based on a predicted outcome".Brent McKay, the CEO and Founder of Bulzi Media Inc. is bringing extraordinary levels of customer awareness with focus on the hospitality sector. "By merging robust consumer datasets with our mobile intelligence platform we can tell operators much, much more than they currently know about their customers, and this can enable highly targeted ad campaigns, customized offers and mobile marketing."Providers of visual media were prominent at HITEC Toronto."As the industry leader in hotel TVs, LG is pleased to showcase our latest innovations at HITEC 2017. In keeping with the proliferation of high quality images, Ultra HD content and innovative design within the TV industry, LG's latest hotel TVs enable hoteliers to provide guests the state-of-the-art viewing experiences they've become accustomed to in their homes," said Garry Wicka, head of marketing at LG Electronics USA Business Solutions. "Seamless guest experiences are a priority to LG, which is why our latest 4K hotel TVs feature LG's Pro:Centric and Pro:Idiom content management systems, as well as LG's webOS smart TV platform so that scanning content and questing service applications is as easy as the click of a button.READ FULL ARTICLE>

What I Learned at HITEC Toronto

6 July 2017
Written By: Ron Hardin - Confession: I can not stop playing with the fidget spinner I picked up at the ALICE booth. My wife, a well-known “anti-fidgeter” (ask my kids), rolled her eyes when she saw it come out of my HITEC Toronto swag bag. Correction: In my previous blog post (HITEC Toronto: Our Story Thus Far), I mentioned the “sunset over Lake Erie” as seen from the CN Tower. My gentle readers are either all too polite – or slept through geography – because Toronto is on Lake Ontario, and the lake is southeast of the city – not southwest – so it was technically “sunset over Kitchener.” It was lovely, nonetheless.

Upcoming HFTP Webinars: 2017 Edition

5 July 2017
Registration is open for the following 2017 HFTP webinars - secure your spot today. Click here to read more about HFTP webinars.Upcoming WebinarsJuly 20 - Disrupters of Our Industry: A Panoramic View Presenting Varying PerspectivesAugust 15 - Getting to the Employee 2.0August 24 - Chapter Leadership Webinar: Leadership Transition: Ensuring Success for Future LeadersSeptember 20 - Club Digital Learning DayOctober 5 - HFTP Webinar - Topic TBDOctober 12 - Chapter Leadership Series: Charting a Strong Chapter - Best Practices for PlanningNovember 16 - HFTP Webinar - Topic TBDDecember 12 - HFTP Webinar - Topic TBDLearn More>Stay ConnectedStay tuned to HFTP's main webpages: HFTP/HITEC; the world's first hospitality-specific search engine: PineappleSearch(r) - mobile app available via iTunes App Store and Google Play; HFTP's official blog: HFTP Connect; HFTP's industry-specific, informational news sites: HITEC Bytes (technology), HFTP Club Bytes (club), HFTP Finance Bytes (finance) and HFTP News (association); and HFTP's social media sites: Facebook, LinkedIn, Twitter (@HFTP), Instagram (HFTP_HITEC), YouTube and Flickr for the latest updates.

Welcome New HFTP Members from June 2017

5 July 2017
HFTP is proud to welcome its new members who joined last month in June. Please welcome the newest members to HFTP. Learn more about HFTP Membership by watching a quick membership video.Stay ConnectedStay tuned to HFTP's main webpages: HFTP/HITEC(r); the world's first hospitality-specific search engine: PineappleSearch(r) - mobile app available via iTunes App Store and Google Play; HFTP's official blog: HFTP Connect; HFTP's industry-specific, informational news sites: HITEC Bytes (technology), HFTP Club Bytes (club), HFTP Finance Bytes (finance) and HFTP News (association); and HFTP's social media sites: Facebook, LinkedIn, Twitter (@HFTP), Instagram (HFTP_HITEC), YouTube and Flickr for the latest updates.

HFTP Digital Learning Day, Asia is July 18, 2017

30 June 2017
Join HFTP for the inaugural Digital Learning Day - Asia on July 18, 2017 from 10:00 - 15:30 HKT. This completely online event will explore some of the hottest topics our industry faces today. Complimentary for HFTP members and nonmembers.SCHEDULE10:00 - 11:00 HKT | Data Risks and Security11:30 - 12:30 HKT | WeChat/Big Data13:00 - 14:00 HKT | Education Session14:30 - 15:30 HKT | Revenue Management StrategiesLearn More>

Weekly Connect from PineappleSearch.com - June 30

30 June 2017
Revolutionizing the hospitality industry, PineappleSearch.com(r) is the world's only hospitality-specific search engine that brings industry professionals the latest, global news when and how they need it. Also available in an app version for mobile devices, on the iTunes App Store and on Google Play, PineappleSearch(r) has all of the information you need to know about clubs, hotels, finance, marketing, technology, social media and much more.Straight from PineappleSearch(r), here is a preview of what happened in hospitality this week:Executives on the changing revenue-management landscape | Hotel News NowTen jobs artificial intelligence will replace | eHotelierThe hottest hotel design trend? Hipster-inspired hospitality | sfchronicle.comBranding and Hospitality: What's Your Differentiation? | Hotel OnlineHoteliers spending more to get customers in the door | Hotel ManagementVisit and register at PineappleSearch.com for the latest news and information. Registered users are able to tailor their searches via the search engine's highly-customizable filters, bringing the topics of interest to them front and center on their personalized homepage. Receive a weekly hospitality news update by signing up for PineappleSearch's essential weekly news digest delivered via email.

HFTP and OpenTravel Announce Partnership for Industry Initiatives

30 June 2017
The non-profit hospitality groups, Hospitality Financial and Technology Professionals (HFTP(r)) and the Open Travel Alliance (OpenTravel) announced today that they are strengthening their existing partnership with multiple initiatives going forward. The agreement comes as HFTP closes its largest attended HITEC(r) (Hospitality Industry Technology Exposition and Conference) in Toronto this week. Both HFTP and OpenTravel will join together to conduct research on the international impact of standards on global travel, as well as other initiatives."Both HFTP and OpenTravel share common goals, which is to develop and provide resources that benefit and lead to the success of the hospitality industry," said Frank Wolfe, CEO for HFTP. "Joining together to combine each of our organization's strengths and specialties will bring forward momentum for the industry.""We are excited to strengthen our alliance with HFTP, especially with their global footprint, to increase awareness, education and adoption globally of OpenTravel standards of interoperability across all aspects of travel to enable and enhance the consumer experience," said Mike Tinkey, CEO for OpenTravel.In a demonstration of the two organization's partnership, OpenTravel will co-locate its OpenTravel Advisory Forum with the upcoming HFTP Annual Convention in Championsgate, Florida on October 25-27, 2017. The event will commemorate the HFTP 65th anniversary and offers a mix of education designed specifically for hospitality finance and technology professionals.Previously, in February 2016, HFTP joined with OpenTravel to assist with its work on OPENTRAVEL's 2.0 Object Oriented Platform in the lifestyle development areas of golf and spa. HFTP provided assistance via its global network of members, its industry research centers, conferences and its global electronic distribution channels.About OpenTravel OpenTravel is a global not-for-profit trade association that has been the cross domain standard for the travel industry. OpenTravel fervently continues its mission to Enable the Future by driving the evolution of the digital travel experience. Founded in 1999 by travel companies, with a primary focus on the creation of electronic message structures to facilitate communication between the disparate systems in the global travel industry. OpenTravel is the source of the most adopted cross industry technology standards that enable business and leisure solutions driven by the travel industry. Our members identify messages standards, prioritizing project work and creating messages. For more information on OpenTravel membership, new products or projects, please email:info@opentravel.org. Follow OpenTravel on Twitter @OpenTravel or join the Open Travel Alliance Group on LinkedIn.About HFTP Hospitality Financial and Technology Professionals (HFTP) is an international, nonprofit hospitality association, headquartered in Austin, Texas, USA, that uniquely understands the industry's problems. HFTP has members and stakeholders across the globe. HFTP assists its members in finding solutions to industry problems more efficiently than any organization via its expert networks, research, conferences such as HITEC and certification programs. HFTP also owns the world's only hospitality specific search engine, PineappleSearch.com. HFTP is recognized as the spokes group for the finance and technology segment of the hospitality industry. For more information about HFTP, email membership@hftp.org or download the HFTP/HITEC media kit via the HFTP website.

HITEC's Canadian Debut Draws Largest Conference Attendance in 45 Year History

29 June 2017
Hospitality technology professionals from around the world gathered this week in Toronto, Ontario Canada to explore the industry's best practices and latest innovations at the world's largest and oldest Hospitality Industry Technology Exposition and Conference (HITEC(r)). Produced yearly by international association Hospitality Financial and Technology Professionals (HFTP(r)), this year marked the 45th anniversary since HFTP brought its HITEC brand to life in 1972. HITEC Toronto was held from June 26-29, 2017 at the Metro Toronto Convention Centre.HITEC Toronto, the brand's first Canadian feature, was the highest attended conference in its 45-year history with more than 6,500 industry professionals representing over 65 countries. This year's North American event had over 130 speakers, including four keynote speakers, for its daily educational sessions that addressed trending topics including: AI/BI, cyber-security, IoT, virtual reality, ROI, blockchain revolution, global travel trends, guest experience and more. The Toronto exhibit floor was home to 366 exhibitors showcasing the latest in hospitality technology products and services, and featured an expanded floorplan of 870 exhibit booths. Also, 47 registered press members, including two official guest bloggers, were in attendance covering the event."2017 has been an exceptionally groundbreaking year for both HFTP and its HITEC brand," said Frank Wolfe, CAE, CEO at HFTP. "Based on HITEC's popularity, HFTP broke international barriers this year by producing inaugural European and Middle Eastern event counterparts to the recognized, larger North American conference. HFTP looks forward to continuing its mission in promoting education within the hospitality industry, and expanding its production of successful events."The Entrepreneur 20X (E20X) Toronto innovation competition for hospitality startups featured 13 companies, an expert panel of five judges and 16 industry mentors who coached the entrepreneurs before their four-minute pitch. Contestant Jennifer Wong from Stay Wanderful won the E20X Judge's Award grand prize of $5,000.00 USD, and startup Arrivedo was chosen by conference attendees via the HITEC 2017 mobile app as the People's Startup Award winner.Six hospitality technology industry leaders were recognized and awarded at HITEC Toronto: 2017 Quinquennial HFTP Award of Merit recipients Keith Gruen, Hiroo Ichii and Dr. Ravi Mehrota; 2017 HFTP International Hospitality Technology Hall of Fame recipients Greg Dawes and Monika Nerger; and 2017 CHTP of the Year recipient Clint DeMill, CHTP.HITEC Toronto was the second of three HITEC's that HFTP will produce this year. Next up, the inaugural HITEC Dubai - a Middle Eastern counterpart - will take place November 14-15 at the Conrad Dubai in Dubai, UAE in partnership with Naseba. In 2018, HFTP will bring back the European counterpart HITEC Amsterdam on April 11-14 in addition to the larger North American event HITEC Houston slated for June 26-29.For the latest news, download the HITEC 2017 multi-event app from the Apple Store or Google Play. View event photos on the HITEC website or on the HFTP Flickr account. Read posts from HITEC Toronto Guest Bloggers via HFTP's official hospitality blog, HFTP Connect. Follow HFTP/HITEC on HFTP News, HITEC Bytes, Facebook, LinkedIn, Twitter (@HFTP) and Instagram (@HFTP_HITEC). For more information about HITEC, contact the HFTP Meetings & Special Events Department at education@hftp.org or +1 (512) 249-5333.About HITEC HITEC is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout the United States, HFTP decided to break tradition in 2017 by hosting three HITEC events all taking place outside of U.S. borders- in Toronto, Amsterdam and Dubai. This will be the first time the global association's largest HITEC event - featuring thousands of hospitality professionals from around the world - will take place outside of the U.S. In 2017, HFTP is producing its larger HITEC Toronto as well as two additional, inaugural HITEC events: HITEC Amsterdam and HITEC Dubai. For more information about HITEC and HFTP's other global activities, contact the HFTP Meetings & Special Events Department at education@hftp.org or visit www.hftp.org and www.hftp.org/hitec. Download the HFTP/HITEC media kit via the HFTP website.About HFTP Hospitality Financial and Technology Professionals (HFTP) is an international, nonprofit hospitality association, headquartered in Austin, Texas, USA, that uniquely understands the industry's problems. HFTP has members and stakeholders across the globe. HFTP assists its members in finding solutions to industry problems more efficiently than any organization via its expert networks, research, conferences such as HITEC and certification programs. HFTP also owns the world's only hospitality specific search engine, PineappleSearch.com. HFTP is recognized as the spokes group for the finance and technology segment of the hospitality industry. For more information about HFTP, email membership@hftp.org or download the HFTP/HITEC media kit via the HFTP website.

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