advertisement

Chapter Highlight: HFTP University of Houston Student Chapter

23 August 2017
HFTP University of Houston Cougar Chapter members welcomed incoming Conrad N. Hilton College of Hotel and Restaurant Management students during an organization fair this week. Jieun Kim, Sabrina Nga Nguyen and Hui Zhu were available to answer questions and educate Fall 2017 students about the benefits of HFTP. HFTP representatives will be available again next week on August 29-30, 2017 at the University of Houston Student Organization Fair in the Hilton Student Lobby. The HFTP University of Houston Cougar Chapter focuses on the areas of hospitality finance and technical administration, as well as to provide student opportunities to establish themselves as industry leaders. The chapter holds monthly dinner meetings at local hotels and country clubs. The meetings allow for students to network and interact with industry professionals. The University of Houston Cougar Chapter is dedicated to enriching the hospitality industry in Texas and the surrounding area. Visitors and non-members are always welcome.Learn More>HFTP Chapters>

Enjoy HFTP Club Digital Learning Day Right From Your Own Desktop: September 20, 2017

22 August 2017
Do not miss HFTP's second annual Club Digital Learning Day on September 20, 2017 from 10:30 a.m. to 4:00 p.m. CST. This completely online event will explore some of the hottest topics our industry faces today. Enjoy all of this great learning right from your own desktop. REGISTER>Schedule10:30 - 11:30 AM | Keys to Building a Data-driven Strategic Leadership in Private Clubs12:00 - 1:00 PM | Guide to the Changing World of Governance: Today's Rules and Policies1:30 - 2:30 PM | Payroll and PEOs3:00 - 4:00 PM | Immigration Options for Hospitality Organizations under the Trump AdministrationKeys to Building a Data-driven Strategic Leadership in Private ClubsPresented by Ray Cronin, founder and CEO at Club BenchmarkingMany executives believe that the use of analytics is important. Successful analytic leaders are gaining executive advocates by leveraging raw data points to inform decision making and improve achievement and business levels. Data-driven strategies are an increasingly important part of competitive differentiation. Learn what data can do for you, how your organization can function as a truly strategic body and how to assess a plan for ongoing value creation in a private club.Guide to the Changing World of Governance - Today's Rules and PoliciesPresented by Charles D. Dorn, CCM, managing director at The Dorn Group, Ltd.This webinar is designed to both introduce and reinforce how today's world requires new thinking. Learn how today's governance guidelines are different from year's past and how utilizing the guidelines presented will help you work within your company to improve the "governance culture." Real life stories and examples will be shared and will show both good and bad examples of governance. By the end of the webinar, you will be able to apply the principals learned to your situation.PEO vs. HRO vs. Payroll - What is the best fit for your club?Presented by James Knight, partner and owner at CertiPayand Clare Vazquez Peace, senior human resource consultant at CertiPayThis webinar will discuss the differences between a payroll company and a PEO and define HRO. Find out what technology can be used to streamline the administrative burden of payroll and human resources. Learn the difference between PEO vs. HRO vs. Payroll and if an outsource solution can provide all the necessary technology. The decision drivers to consider when going into a PEO solution or out of a PEO solution will be reviewed - SUTA rate, W/C rate, administrative cost, HR cost and benefit cost.Immigration Options for Hospitality Organizationsunder the Trump AdministrationPresented by Keith Pabian, Esq., founding partner at Pabian Law, LLCVisa and immigration issues have been front and center for the club and hospitality industry over the past six months. This webinar will focus on understanding the current immigration landscape and what it means for clubs and hospitality organizations. Hear about visa options for private clubs and hospitality organizations, including the H-2B seasonal visa and year-round visa options with an eye toward understanding what the future will hold for these options under the new administration.For more information, contact Online Education Coordinator Nick Cukjati by email or phone (512) 220-6445. Click here to view all upcoming webinars.Website>Learn More>

Upcoming HFTP Chapter Events: August 15-31, 2017

14 August 2017
HFTP has over 80 local chapters throughout the world. Attend chapter meetings to connect with your local network of HFTP members and share solutions with professionals in your community. Chapters provide tremendous opportunities for education, networking, involvement and leadership. Get involved with HFTP at the local level and beyond. Below are the upcoming HFTP chapter events for August 2017. Visit the HFTP website for more chapter information.August 15, 2017Arizona USA - Valley of the Sun ChapterSave the DateHospitality Industry Forecast Report LuncheonFor further details and RSVP - Click HereMinnesota USA - Minneapolis/St. Paul Chapter1:45 - 3:00 p.m. | Oak Ridge Country ClubGetting to the Employee 2.0For further details and RSVP - Click HereAugust 16, 2017Florida USA - Treasure Coast ChapterSave the Date | Stuart Yacht & Country ClubProperty Tax Update & Appeal ProcessFor further details and RSVP - Click HereAugust 17, 2017DC USA - Washington Metropolitan Area Club Chapter11:30 a.m. - 1:30 p.m. | Woodmont Country ClubAugust Meeting: Cyber SecurityFor further details and RSVP - Click HereTexas USA - Houston ChapterSave the Date | Location TBDAugust Dinner MeetingFor further details and RSVP - Click HereAugust 18, 2017Florida USA - Gluf Coast Chapter2:00 - 4:00 p.m. | Roy'sSummer Social-Private Cooking ClassFor further details and RSVP - Click HereJamacia CARIBBEAN - Jamaica ChapterSave the Date | Location TBDHFTP Jamaica Apprenticeship ProgrammeFor further details and RSVP - Click HereNorth Carolina USA - Charlotte-Blue Ridge ChapterSave the Date | BooneRoundtable DiscussionFor further details and RSVP - Click HereAugust 21, 2017New York USA - Long Island ChapterSave the Date | Deepdale Golf ClubAugust Lunch MeetingFor further details and RSVP - Click HereAugust 25, 2017California USA - Bay Area Club ChapterSave the Date | Silvercreek Valley Country ClubJonas & Club Essentials Software Users Groups followed by Giants game and socialFor further details and RSVP - Click HereNew Jersey USA - Mid-Jersey Chapter1:00 p.m. | Boat departs from River Rock Restaurant and Marina Bar (1600 Route 70 West, Brick. NJ)HFTP Summer Social: Don't Miss the BoatFor further details and RSVP - Click HereAugust 27, 2017New Mexico USA - New Mexico ChapterSave the Date | Isotopes' ParkEnd of Summer SocialFor further details and RSVP - Click HereAugust 29, 2017Florida USA - Mid-Florida Chapter1:00 - 7:45 p.m. | Rosen Shingle Creek ResortFor further details and RSVP - Click HereLearn More about HFTP Chapters>

Getting to the Employee 2.0 Webinar - August 15, 2017

11 August 2017
Register now for the upcoming HFTP webinar. ProLinks webinars are offered throughout the year at no cost to HFTP members (excluding the HFTP Digital Learning Days). The nonmember registration fee is $50.00 USD.WHO: Al Sweeny is director of risk, internal audit and cybersecurity (RIAC) at Baker Tiller Virchow Krause, LLPWHAT: "Getting to the Employee 2.0" webinarWHEN: August 15, 2017 from 2:00 - 3:00 p.m. CSTWHERE: OnlineDetails:Cyber criminals rely less on automated attacks and exploits of vulnerable software and have shifted to social engineering end users. They are going direct and manipulating humans into interacting with their deceptions. Traditional classroom based training and awareness programs are not working for these new types of attacks. We will introduce the concept of "Employee 2.0"; the enablement of a culture with persistent cognizance of good security practices.Learning Objectives:Understanding social engineering tactics.Learn about phishing, social media, fraud and ransomware.Learn beyond training and awareness and changing employee behavior.REGISTER>

Help the Next Generation of Hospitality Students Through HFTP's Scholarship Fund

7 August 2017
Did you know that HFTP supports hospitality education around the world? HFTP's goal is to increase support for scholarships and endowments and we need your help. With the support of our members and industry professionals, HFTP can continue to provide for the future of the hospitality industry.Learn how you can be a part: http://ow.ly/1mPA30dJ5DO

70+ Reasons to Attend HFTP Annual Convention 2017

7 August 2017
You will not want to miss HFTP Annual Convention 2017 taking place from October 25-27, 2017 at the Omni Orlando Resort at Championsgate in Orlando, Florida USA. Register by September 25, 2017 to receive early registration rate.3 Networking Days: gather with hundreds of professionals with similar work challenges.40+ Education Sessions: designed for hospitality finance and technology professionals.30 Featured Vendors: meet with representatives offering services/products specific to your needs.Learn More: http://ht.ly/euFI30eefXv

Congratulations to the New CHAE Designees

27 July 2017
The following individuals passed the exam for the Certified Hospitality Accountant Executive (CHAE) this month. Click here to learn more about HFTP's certification programs.New CHAE Designees: Cesar Hernandez, CHAE * CFO at International Hospitality Enterprises, Inc. * Puerto RicoNovelet Smith, CHAE * financial controller at Tai Flora Services LTD * JamaicaFor questions or more information on HFTP's certification programs, contact HFTP Certification Manager Robin Bogdon at robin.bogdon@hftp.org or +1 (512) 220-4021. Learn more about the CHAE and CHTP.

HFTP Orange County Chapter: August 2017 Meeting

25 July 2017
The HFTP Orange County chapter is excited to announce its first chapter event. Make plans to join fellow HFTP members and industry professionals on Tuesday, August 8, 2017. RSVP>When: Tuesday, August 8, 2017 from 6:00 - 8:00 p.m.Where: Newport Beach Country Club (One Clubhouse Drive, Newport Beach, CA 92660)What: Education and networkingSpeaker Todd Seiders, director of risk management from Petra Risk Solutions, will present on "Hotel Safety and Security Update 2017, What to Expect in the New Year." Mr. Seiders' expertise is in hotel safety and security and he recently presented at the California Hotel & Lodging Association New Year, New Laws' event in January 2017. Mr. Seiders will discuss the latest updates, trends, and best practices, including:ADA and Service AnimalsHotel Surveillance Equipment and Guest PrivacyRecreational Marijuana in Guest Rooms and the WorkplaceTransitioning to Wireless Fire Alarm System - How will this affect your business?Fire Sprinkler Inspection ScamsCal/OSHA Updates - Hepatitis B Vaccination & Heat-Related Illness PreventionAnd much more!Cost: $50.00 USD member/ $60.00 USD guest includes dinner and cash bar. Please bring check or cash to the event or pre-pay through the RSVP site. Checks should be made payable to the HFTP Orange County chapter. "No shows" will be invoiced for the full event cost and day of event cancellations will be invoiced for 50% of event cost.Please respect the facility's dress code. Business attire is recommended.

Upcoming HFTP Chapter Events: August 2017

25 July 2017
HFTP has over 80 local chapters throughout the world. Attend chapter meetings to connect with your local network of HFTP members and share solutions with professionals in your community. Chapters provide tremendous opportunities for education, networking, involvement and leadership. Get involved with HFTP at the local level and beyond. Below are the upcoming HFTP chapter events for August 2017. Visit the HFTP website for more chapter information.August 8, 2017California USA - Orange County Chapter6:00 - 8:00 p.m.| Newport Beach Country ClubHotel Safety and Security Update, What to Expect in the New YearFor further details and RSVP - Click HereAugust 11, 2017Florida USA - Gold Coast Chapter6:00 - 10:00 p.m. | Royal Palm Yacht & Country ClubSummer social with cocktails, dinner and dancingFor further details and RSVP - Click HereAugust 14, 2017Colorado USA - Rocky Mountain Chapter7:00 a.m. - 5:00 p.m. | Pinehurst Country Club12th Annual Golf ClassicFor further details and RSVP - Click HereAugust 15, 2017Arizona USA - Valley of the Sun ChapterSave the DateHospitality Industry Forecast Report LuncheonFor further details and RSVP - Click HereMinnesota USA - Minneapolis/St. Paul Chapter1:45 - 3:00 p.m. | Oak Ridge Country ClubGetting to the Employee 2.0For further details and RSVP - Click HereAugust 16, 2017Florida USA - Treasure Coast ChapterSave the Date | Stuart Yacht & Country ClubProperty Tax Update & Appeal ProcessFor further details and RSVP - Click HereAugust 17, 2017DC USA - Washington Metropolitan Area Club Chapter11:30 a.m. - 1:30 p.m. | Woodmont Country ClubAugust Meeting: Cyber SecurityFor further details and RSVP - Click HereTexas USA - Houston ChapterSave the Date | Location TBDAugust Dinner MeetingFor further details and RSVP - Click HereAugust 18, 2017Florida USA - Gluf Coast Chapter2:00 - 4:00 p.m. | Roy'sSummer Social-Private Cooking ClassFor further details and RSVP - Click HereJamacia CARIBBEAN - Jamaica ChapterSave the Date | Location TBDHFTP Jamaica Apprenticeship ProgrammeFor further details and RSVP - Click HereNorth Carolina USA - Charlotte-Blue Ridge ChapterSave the Date | BooneRoundtable DiscussionFor further details and RSVP - Click HereAugust 21, 2017New York USA - Long Island ChapterSave the Date | Deepdale Golf ClubAugust Lunch MeetingFor further details and RSVP - Click HereAugust 25, 2017California USA - Bay Area Club ChapterSave the Date | Silvercreek Valley Country ClubJonas & Club Essentials Software Users Groups followed by Giants game and socialFor further details and RSVP - Click HereNew Jersey USA - Mid-Jersey Chapter1:00 p.m. | Boat departs from River Rock Restaurant and Marina Bar (1600 Route 70 West, Brick. NJ)HFTP Summer Social: Don't Miss the BoatFor further details and RSVP - Click HereAugust 27, 2017New Mexico USA - New Mexico ChapterSave the Date | Isotopes' ParkEnd of Summer SocialFor further details and RSVP - Click HereAugust 29, 2017Florida USA - Mid-Florida Chapter1:00 - 7:45 p.m. | Rosen Shingle Creek ResortFor further details and RSVP - Click HereLearn More about HFTP Chapters>

Community@HFTP Snap Shot - Cyber Security in Employee Handbooks

24 July 2017
Community@HFTP Snap Shot provides a glimpse into the industry-specific discussions happening on HFTP's online community. Community@HFTP is an online resource which provides an environment for HFTP's members to share experiences, industry information and best practices, seek and share advice, exchange resources and build relationships. It is an opportunity for HFTP members to collaborate with each other no matter where they are in the world.Featured Topic: Cyber Security in Employee HandbooksIn this discussion, members cover how to frame cyber security policies in employee handbooks. As technology integration increases within operational uses, how do organizations decrease access by cyber criminals? Read suggestions from participants and chime in with your own. JOIN THE DISCUSSIONCommunity@HFTP is your connection to an incredible resource - thousands of your colleagues who share your challenges, uncertainties and successes. The goal is for you to find it to be a supportive and safe space that fosters dialogue and helpful connections across the globe. (Note: You must be logged-in to the Community to view and participate in the discussion. Only HFTP members have access.)Get Started TodayFor a step-by-step guide on how to get involved in Community@HFTP, please take a moment to view the Getting Started Guide. Questions, comments and suggestions can be sent to communityhelp@hftp.org.

HITEC Toronto "Your HFTP" Selfie Contest Winners Announced

20 July 2017
This past June HITEC Toronto attendees were challenged to take unique selfies featuring the HFTP fitness tracker giveaway. And the winners took their trackers to far flung locales. Grand prize winner Jyoti Sarolia, or @Vanmali1, traveled with hers all the way to Niagara Falls, winning an Oculus Rift. Runner-up John Bear, or @kingbenne, took his all the way up above the Rogers Centre to watch a Blue Jays game, winning a $250 Amazon gift card. The fitness trackers were available for free to all attendees at the HFTP Member Lounge. Those who picked up the tracker were given the opportunity to participate in the contest for a chance to win two grand prizes. The selfies were posted to Twitter and needed to include the hashtag #HITECtor.Congratulations to Jyoti and John! And a big thank you to all those who participated, it was great to see all the places the HFTP fitness tracker traveled to.

CHAE Certification: It Is More Than an Exam in Southwest Florida

19 July 2017
The Florida Gulf Coast chapter achieved a major accomplishment this year: almost 26 percent of its membership has the CHAE certification. Activities this spring suggest the numbers will go higher. 10 members attended a CHAE information session in May, and everyone made a commitment to pass the exam.The CHAE experience in Southwest Florida is a testament to what we hear about the exam. Member knowledge about accounting improves; bonds develop among members, and membership has a greater appreciation for HFTP.The Florida Gulf Coast Chapter discovered something else: CHAE is an opportunity for leadership to reach out to membership; offer something of value; ultimately drive member participation. We made a targeted pitch to low-participation members, followed by an information session (our third in three years) and regular interaction with CHAE candidates.And, much to our delight, many of these members now attend chapter activities. Ideally, some of these folks will bring friends and colleagues to future events and help us increase membership. Indeed, CHAE is more than an exam in Southwest Florida.Learn More about CHAE>

Upcoming HFTP Chapter Events: July 2017

12 July 2017
July 14, 2017Mexico - Cabo San Lucas Chapter7:00 - 9:00 p.m. | Pitahayas RestaurantJuly Chapter MeetingFor further details and RSVP - Click HereJuly 19, 2017FL - Manasota Chapter5:30 - 8:30 p.m. | Venice Golf & Country ClubEducational Presentation: "Turn the Heat On: What Are the Auditors Doing in There?"For further details and RSVP - Click Here FL - Treasure Coast Chapter11:30 a.m. - 1:00 p.m. | Sandhill Cove Retirement Living, PavilionHR and Management Professionals Should Know...Behavior AnalyticsFor further details and RSVP - Click HereJuly 20, 2017AZ - Valley of the Sun Chapter6:00 - 8:00 p.m. | Embassy Suites by Hilton Scottsdale ResortCyber Threats Education ProgramFor further details and RSVP - Click Here NY - Long Island Chapter6:00 - 8:30 p.m. |Karts Indoor RacewaySummer SocialFor further details and RSVP - Click HereOH - Ohio Valley Chapter4:00 - 6:00 p.m. | Nationwide Hotel & Conference CenterJuly Board MeetingFor further details and RSVP - Click Here SC - South Carolina Chapter11:00 a.m. - 2:00 p.m. | The Golf Club at Briar's Creek on John's IslandEmployee Disability/Workers CompFor further details and RSVP - Click Here TN - Nashville Chapter11:00 a.m. - 2:00 p.m. | Loews Business Services CenterTrends and Forces that are Impacting the Nashville Hotel Economy and BeyondFor further details and RSVP - Click Here July 21, 2017NC - Charlotte-Blue Ridge ChapterBiltmore Forest Country ClubHealthcare UpdateFor further details and RSVP - Click Here July 22, 2017CA - Monterey Chapter10:00 a.m. - 2:00 p.m. | Folktale WineryHFTP Monterey Summer Social EventFor further details and RSVP - Click Here July 24, 2017Canada - Southern Alberta Chapter1:00 p.m. | Silverwing Links Golf CourseAnnual Golf TournamentFor further details and RSVP - Click Here July 25, 2017CT - Fairfield- Westchester Chapter10:00 a.m. | GlenArbor Golf ClubThe Brian Fallon-Howard Memorial Golf OutingFor further details and RSVP - Click HereFL - Mid- Florida Chapter6:30 - 8:30 p.m. | Bohemian Hotel CelebrationTransform Your Workforce Into an Elite TeamFor further details and RSVP - Click HerePA - Greater Philadelphia Chapter11:00 a.m. | Saucon Valley Country Club22nd Annual "Swinging for Scholars" Golf OutingFor further details and RSVP - Click HereJuly 26, 2017NJ - Mid-Jersey Chapter10:00 a.m. - Noon | Fairmount Country ClubPayment Fraud -- Significant and Real Threat to Every BusinessFor further details and RSVP - Click Here July 28, 2017AL - Alabama Chapter11:30 a.m. - 4:00 p.m. |The Grand Bohemian in Mt. BrookBest Practices Idea Exchange and Wine Blending ClassFor further details and RSVP - Click Here IL - Chicago Chapter5:40 p.m. | US Cellular FieldChicago White Sox vs. Cleveland IndiansFor further details and RSVP - Click Here MI - Detroit Chapter6:00 p.m. |Detroit Athletic ClubTigers Baseball GameFor further details and RSVP - Click HereJuly 29, 2017DC - Washington Metropolitan Area Club Chapter10:00 a.m. - 4:00 p.m. | Location TBDSocial Outing -- Winery TourFor further details and RSVP - Click HereTX - Houston Chapter6:00 p.m. | Constellation FieldBaseball Social: Sugar Land Skeeters play the Somerset PatriotsFor further details and RSVP - Click HereJuly 30, 2017NC - Charlotte-Blue Ridge Chapter2:05 p.m. | McCormick FieldChapter Summer SocialFor further details and RSVP - Click Here

AAHOA Officers and Young Professionals at HITEC Toronto

6 July 2017
In continuance of HFTP's strategic partnership with the Asian American Hotel Owners Association (AAHOA), AAHOA officers and a group of young professionals attended HITEC Toronto's closing keynote session on Thursday, June 29, 2017.Pictured above from left to right:Raman (R.P.) Rama, CHA Emeritus, CHAE, CHTP, executive vice president & CTO/CIO at JHM HotelsMichael Levie, CHTP, CEO at citizenM Hotels and HFTP Global SecretaryFrank Wolfe, CAE, CEO at HFTPChip Rogers, president & CEO at AAHOA Biran Patel, secretary at AAHOA Bhavesh Patel, chairman at AAHOAHP Patel, vice chairman at AAHOA About AAHOAThe Asian American Hotel Owners Association (AAHOA) is the largest hotel owners association in the world. The more than 16,000 AAHOA members own almost 1 in every 2 hotels in the United States. With billions of dollars in property assets and hundreds of thousands of employees, AAHOA members are core economic contributors in virtually every community in the United States. As an association, AAHOA is a proud defender of free enterprise and the foremost current-day example of realizing the American Dream.

Hospitality Industry Success is Technology-Enabled

6 July 2017
Written By: Lyle Bunn The focus was on customer experience during the annual hospitality industry technology exposition and conference (HITEC) in Toronto June 2017. Reservation systems, guest connectivity, visual media and analytics were at the top of the priority list toward increased guest satisfaction and business success.New technologies are seen as key to helping hotel and hospitality facilities attract and meet the growing demands of the empowered consumer.The experience journey in hospitality that includes dream, plan, book, travel and share is somewhat similar to the product purchase in retail in which consumers discover, compare, reserve, try, buy and share, so it is no coincidence that hospitality and retail are examining similar customer experience solutions.Kurt Weinsheimer, SVP, Property Solutions at Sojern said during a conference session on technology disruption "Hospitality has undergone the same kinds of changes in price transparency and consumer sourcing options that retailers are experiencing.""We should not be schizophrenic about customer self-service such as cell phone as room key, as there is still plenty of room for service in the hospitality industry" said one hospitality insider who had attended the conference in each of more than twenty years of its annual operation.Brian Clark, Partner at Hudson Crossing advised hospitality providers to "identify those technologies that meet consumer demands, including mobile and ease of payments that solve time and convenience expectations, and personalization capabilities that use CRM data to deliver relevant, informed offers". His advice applies to a range of technologies.Connectivity is at the top of the guest requirements list. "We understand that fast and reliable Wi-Fi is at the top of the list of services for hotel guests," said Matthew FitzGerald, Director of Hospitality Sales Engineering at Ruckus. "As guests bring more and more devices that connect to the Wi-Fi network and the number of applications, such as TV casting increase, the demands on the Wi-Fi network will also increase. Multi-gigabit Wi-Fi is an ideal solution that will help hotels meet the increased network demands these devices and applications place on the network.""Seamless does not exist," said Rob Miller of CCI Systems, noting, "It is about the quality and elegance of the tailoring as elements are integrated. Fitzgerald 2 added, "Transparency in end user access is the key issue, whether it is cellular, Wi-Fi, LTE, or radio frequencies that are emerging in the consumer telecom spectrum".Text to guest was a subject of many discussions. Jennifer Green of Hyatt said, "All communications must be undertaken with the intention of caring for the guest. Text messages provide an excellent forum to capture sentiment based on key words that are used.Raman (R.P.) Rama, VP & CTO/CIO at JHM Hotels added, "Text messaging is the next wave of customer experience. Call centers do not improve CX when scripts are inadequate or there is no ability to provide service outside the prescribed frame of response. Text messages are considered more like telephone conversations than emails by consumers, and every message and interaction presents the personality of the brand, so digital engagement has to have rules and principles just as other interactions and communications do. Text messages should be as courteous, contextually relevant and as person as possible. Texting tends to be a more personal type of communications, so the operator has to use full words, correct spelling and be aware that a permanent record of the interaction is being established, and may be used against the facility."Analytics were also top of mind for delegates. Brian Clark of the hospitality consultancy Hudson Crossing declared "Data is providing advantage to some and leaving others in the dust. Those who use data to gain advantage are in a position to make offers based on a predicted outcome".Brent McKay, the CEO and Founder of Bulzi Media Inc. is bringing extraordinary levels of customer awareness with focus on the hospitality sector. "By merging robust consumer datasets with our mobile intelligence platform we can tell operators much, much more than they currently know about their customers, and this can enable highly targeted ad campaigns, customized offers and mobile marketing."Providers of visual media were prominent at HITEC Toronto."As the industry leader in hotel TVs, LG is pleased to showcase our latest innovations at HITEC 2017. In keeping with the proliferation of high quality images, Ultra HD content and innovative design within the TV industry, LG's latest hotel TVs enable hoteliers to provide guests the state-of-the-art viewing experiences they've become accustomed to in their homes," said Garry Wicka, head of marketing at LG Electronics USA Business Solutions. "Seamless guest experiences are a priority to LG, which is why our latest 4K hotel TVs feature LG's Pro:Centric and Pro:Idiom content management systems, as well as LG's webOS smart TV platform so that scanning content and questing service applications is as easy as the click of a button.READ FULL ARTICLE>

Upcoming HFTP Webinars: 2017 Edition

5 July 2017
Registration is open for the following 2017 HFTP webinars - secure your spot today. Click here to read more about HFTP webinars.Upcoming WebinarsJuly 20 - Disrupters of Our Industry: A Panoramic View Presenting Varying PerspectivesAugust 15 - Getting to the Employee 2.0August 24 - Chapter Leadership Webinar: Leadership Transition: Ensuring Success for Future LeadersSeptember 20 - Club Digital Learning DayOctober 5 - HFTP Webinar - Topic TBDOctober 12 - Chapter Leadership Series: Charting a Strong Chapter - Best Practices for PlanningNovember 16 - HFTP Webinar - Topic TBDDecember 12 - HFTP Webinar - Topic TBDLearn More>Stay ConnectedStay tuned to HFTP's main webpages: HFTP/HITEC; the world's first hospitality-specific search engine: PineappleSearch(r) - mobile app available via iTunes App Store and Google Play; HFTP's official blog: HFTP Connect; HFTP's industry-specific, informational news sites: HITEC Bytes (technology), HFTP Club Bytes (club), HFTP Finance Bytes (finance) and HFTP News (association); and HFTP's social media sites: Facebook, LinkedIn, Twitter (@HFTP), Instagram (HFTP_HITEC), YouTube and Flickr for the latest updates.

Welcome New HFTP Members from June 2017

5 July 2017
HFTP is proud to welcome its new members who joined last month in June. Please welcome the newest members to HFTP. Learn more about HFTP Membership by watching a quick membership video.Stay ConnectedStay tuned to HFTP's main webpages: HFTP/HITEC(r); the world's first hospitality-specific search engine: PineappleSearch(r) - mobile app available via iTunes App Store and Google Play; HFTP's official blog: HFTP Connect; HFTP's industry-specific, informational news sites: HITEC Bytes (technology), HFTP Club Bytes (club), HFTP Finance Bytes (finance) and HFTP News (association); and HFTP's social media sites: Facebook, LinkedIn, Twitter (@HFTP), Instagram (HFTP_HITEC), YouTube and Flickr for the latest updates.

HFTP Digital Learning Day, Asia is July 18, 2017

30 June 2017
Join HFTP for the inaugural Digital Learning Day - Asia on July 18, 2017 from 10:00 - 15:30 HKT. This completely online event will explore some of the hottest topics our industry faces today. Complimentary for HFTP members and nonmembers.SCHEDULE10:00 - 11:00 HKT | Data Risks and Security11:30 - 12:30 HKT | WeChat/Big Data13:00 - 14:00 HKT | Education Session14:30 - 15:30 HKT | Revenue Management StrategiesLearn More>

Weekly Connect from PineappleSearch.com - June 30

30 June 2017
Revolutionizing the hospitality industry, PineappleSearch.com(r) is the world's only hospitality-specific search engine that brings industry professionals the latest, global news when and how they need it. Also available in an app version for mobile devices, on the iTunes App Store and on Google Play, PineappleSearch(r) has all of the information you need to know about clubs, hotels, finance, marketing, technology, social media and much more.Straight from PineappleSearch(r), here is a preview of what happened in hospitality this week:Executives on the changing revenue-management landscape | Hotel News NowTen jobs artificial intelligence will replace | eHotelierThe hottest hotel design trend? Hipster-inspired hospitality | sfchronicle.comBranding and Hospitality: What's Your Differentiation? | Hotel OnlineHoteliers spending more to get customers in the door | Hotel ManagementVisit and register at PineappleSearch.com for the latest news and information. Registered users are able to tailor their searches via the search engine's highly-customizable filters, bringing the topics of interest to them front and center on their personalized homepage. Receive a weekly hospitality news update by signing up for PineappleSearch's essential weekly news digest delivered via email.

Upcoming HFTP Chapter Events: June 15-30, 2017

14 June 2017
June 15, 2017MD - Maryland Chapter8:30 - 10:30 a.m. | Maritime Institute of TechnologyJune Breakfast RoundtableFor further details and RSVP - CLICK HEREWA - Puget Sound Chapter6:00 - 9:00 p.m. | World Trade Center SeattleDetecting and Preventing Fraud Presented by FBI Agent Ethan Via , SSA , FBI/Seattle Division/Squad C2For further details and RSVP - CLICK HEREFL - Treasure Coast Chapter10:00 a.m. - 3:00 p.m. | St. Lucie Trail Golf ClubFlorida Sales Tax Seminar Presented by: Mitchell L. Stump, CPA, PA, Club Book Series, Inc. & Club Tax Network, Inc.For further details and RSVP - CLICK HERENY - Long Island Chapter4:30 - 7:30 p.m. | Westhampton Country ClubNY Paid Family Leave-The Basics Presented by: Jeff Krieger, Regional Manager, Benefit Solutions, Mutual of OmahaFor further details and RSVP - CLICK HEREDC - Washington Metropolitan Area Club Chapter11:30 a.m. - 1:30 p.m. | Bethesda Country ClubBusiness Email CompromiseFor further details and RSVP - CLICK HEREJune 16, 2017TN - Nashville Chapter7:05 p.m. | First Tennessee ParkNashville Sounds SocialFor further details and RSVP - CLICK HERECanada - Southern Alberta Chapter6:00 - 8:00 p.m. | River Cree MarriottAHLA - State of the IndustryFor further details and RSVP - CLICK HERENC - Charlotte-Blue Ridge ChapterQuail Hollow ClubFraud Detection and Prevention with Speaker: Matthew SochaFor further details and RSVP - CLICK HEREJune 20, 2017NV - Las Vegas Chapter6:30 - 8:30 p.m. | Tommy Bahama Restaurant at Town SquareIT Security with Jacob Cinco, US Secret ServiceFor further details and RSVP - CLICK HEREJamaica Chapter6:30 p.m. | Martina's Juice Bar & Grill3rd Membership MeetingFor further details and RSVP - CLICK HEREJune 21, 2017CA - San Diego Chapter11:30 a.m. - 1:30 p.m. | Town & Country ResortCalifornia Hotel & Lodging Association Update with Jim Abrams from the California Hotel & Lodging AssociationFor further details and RSVP - CLICK HERENY - New York City Chapter5:30 - 8:00 p.m. | Dream DowntownLatest & Greatest in Hospitality Tech Solutions Presented by Miles Macleod, Enterprise Sales, Harri & Amanda Halle, Director of Partnerships, HarriFor further details and RSVP - CLICK HERELA - New Orleans Chapter11:30 a.m. | Holiday Inn New Orleans - Downtown SuperdomeHFTP New Orleans Meeting LuncheonFor further details and RSVP - CLICK HEREJune 22, 2017OH - Ohio Valley ChapterTime and location TBDJune Social EventFor further details and RSVP - CLICK HEREJune 23, 2017CA - Bay Area Club Chapter11:00 a.m. - 2:00 p.m. | Sequoyah Country ClubJune Meeting with speakers from the BPM Accounting FirmFor further details and RSVP - CLICK HEREJune 27, 2017FL - Mid-Florida Orlando Chapter6:00 - 8:30 p.m. | Caribe Royale OrlandoJune General MeetingFor further details and RSVP - CLICK HEREMI - Greater Detroit Chapter4:30 - 8:00 p.m. | Huron River Hunting & Fishing ClubRoundtable DiscussionFor further details and RSVP - CLICK HEREJune 28, 2017GA - Atlanta Chapter11:30 a.m. - 1:30 p.m. | Atlanta Athletic ClubHot Topics in the Private Club Industry Presented by Mitchell StumpFor further details and RSVP - CLICK HERENJ - Mid-Jersey Chapter4:00 - 8:00 p.m. | Navesink Country ClubHow to Avoid the Common Pitfalls When Presenting to Small and Large Groups with Presenter: Marily McHugh, Adjunct Professor, Fairleigh Dickinson UniversityFor further details and RSVP - CLICK HERE

Weekly Connect from PineappleSearch.com - June 9

9 June 2017
Revolutionizing the hospitality industry, PineappleSearch.com(r) is the world's only hospitality-specific search engine that brings industry professionals the latest, global news when and how they need it. Also available in an app version for mobile devices, on the iTunes App Store and on Google Play, PineappleSearch(r) has all of the information you need to know about clubs, hotels, finance, marketing, technology, social media and much more.Straight from PineappleSearch(r), here is a preview of what happened in hospitality this week:Automation of the hotel experience is the future - Hotel News NowSimplifying Digital Marketing For Hotels - ForbesDisruptive Innovation in Hospitality: Are We There Yet? - Hotel OnlineReimagining the online booking channel - eHotelierIf Your Company Isn't Good at Analytics, It's Not Ready for AI - Harvard Business ReviewVisit and register at PineappleSearch.com for the latest news and information. Registered users are able to tailor their searches via the search engine's highly-customizable filters, bringing the topics of interest to them front and center on their personalized homepage. Receive a weekly hospitality news update by signing up for PineappleSearch's essential weekly news digest delivered via email.

Chapter Events - June 2017

7 June 2017
The following events are planned for HFTP chapters in the month of June.June 7, 2017MA - New England Club Chapter4:30-8:00 p.m. | The Somerset ClubBusiness Ethics with Speaker: Jason Peterson, Chair & Associate Professor, Business Law & Ethics, Sawyer Business School, Suffolk UniversityFor further details and RSVP - CLICK HEREJune 8, 2017CT - Northern Connecticut ChapterTime TBD | Wampanoag Country ClubEthics and CHAE presentation by George ZoglioFor further details and RSVP - CLICK HEREMA - New England Hotel Chapter6:00 - 10:00 p.m. | MJ O'Connors and Laugh BostonJune Chapter SocialFor further details and RSVP - CLICK HEREJune 12, 2017VA - Central Virginia Chapter8:00 a.m. - 2:00 p.m. | Two Rivers Country ClubStaffing Strategies With An International Flavor (CMAA Joint Meeting) Presented by Keith Pabian - Founding Partner of Pabian Law, LLCFor further details and RSVP - CLICK HEREJune 14, 2017CT - Fairfield/ Westchester Chapter4:30 - 8:00 p.m. | Woodway Country ClubThe Latest Trends in Private Club Technology Presented by Bill BootheFor further details and RSVP - CLICK HEREIL - Chicago Chapter4:30 - 8:30 p.m. | Sunset Ridge Country ClubSales Tax Topics Presented by Diane Yetter from the Sales Tax InstituteFor further details and RSVP - CLICK HEREFL - Manasota Chapter5:30 - 9:30 p.m. | McCurdy's Comedy TheatreSummer Social with Multi-award winning comedian, Tommy SavittFor further details and RSVP - CLICK HEREJune 15, 2017MD - Maryland Chapter8:30 - 10:30 a.m. | Maritime Institute of TechnologyJune Breakfast RoundtableFor further details and RSVP - CLICK HEREWA - Puget Sound Chapter6:00 - 9:00 p.m. | World Trade Center SeattleDetecting and Preventing Fraud Presented by FBI Agent Ethan Via , SSA , FBI/Seattle Division/Squad C2For further details and RSVP - CLICK HEREFL - Treasure Coast Chapter10:00 a.m. - 3:00 p.m. | St. Lucie Trail Golf ClubFlorida Sales Tax Seminar Presented by: Mitchell L. Stump, CPA, PA, Club Book Series, Inc. & Club Tax Network, Inc.For further details and RSVP - CLICK HERENY - Long Island Chapter4:30 - 7:30 p.m. | Westhampton Country ClubNY Paid Family Leave-The Basics Presented by: Jeff Krieger, Regional Manager, Benefit Solutions, Mutual of OmahaFor further details and RSVP - CLICK HEREDC - Washington Metropolitan Area Club Chapter11:30 a.m. - 1:30 p.m. | Bethesda Country ClubBusiness Email CompromiseFor further details and RSVP - CLICK HEREJune 16, 2017TN - Nashville Chapter7:05 p.m. | First Tennessee ParkNashville Sounds SocialFor further details and RSVP - CLICK HERECanada - Southern Alberta Chapter6:00 - 8:00 p.m. | River Cree MarriottAHLA - State of the IndustryFor further details and RSVP - CLICK HERENC - Charlotte-Blue Ridge ChapterQuail Hollow ClubFraud Detection and Prevention with Speaker: Matthew SochaFor further details and RSVP - CLICK HEREJune 21, 2017CA - San Diego Chapter11:30 a.m. - 1:30 p.m. | Town & Country ResortCalifornia Hotel & Lodging Association Update with Jim Abrams from the California Hotel & Lodging AssociationFor further details and RSVP - CLICK HERENY - New York City Chapter5:30 - 8:00 p.m. | Dream DowntownLatest & Greatest in Hospitality Tech Solutions Presented by Miles Macleod, Enterprise Sales, Harri & Amanda Halle, Director of Partnerships, HarriFor further details and RSVP - CLICK HERELA - New Orleans Chapter11:30 a.m. | Holiday Inn New Orleans - Downtown SuperdomeHFTP New Orleans Meeting LuncheonFor further details and RSVP - CLICK HEREJune 22, 2017OH - Ohio Valley ChapterTime and location TBDJune Social EventFor further details and RSVP - CLICK HEREJune 23, 2017CA - Bay Area Club Chapter11:00 a.m. - 2:00 p.m. | Sequoyah Country ClubJune Meeting with speakers from the BPM Accounting FirmFor further details and RSVP - CLICK HEREJune 27, 2017FL - Mid- Florida - Orlando Chapter6:00 - 8:30 p.m. | Caribe Royale OrlandoJune General MeetingFor further details and RSVP - CLICK HEREJune 28, 2017GA - Atlanta Chapter11:30 a.m. - 1:30 p.m. | Atlanta Athletic ClubHot Topics in the Private Club Industry Presented by Mitchell StumpFor further details and RSVP - CLICK HERENJ - Mid-Jersey Chapter4:00 - 8:00 p.m. | Navesink Country ClubHow to Avoid the Common Pitfalls When Presenting to Small and Large Groups with Presenter: Marily McHugh, Adjunct Professor, Fairleigh Dickinson UniversityFor further details and RSVP - CLICK HERE

HFTP Global Announces New Designees Who Earned their CHAE Certification in May 2017

7 June 2017
The following individuals passed the exam for the Certified Hospitality Accountant Executive (CHAE) this month. Click here to learn more about HFTP's certification programs.New CHAEsEmil Encarnado * Assistant Director of Finance, Two Roads Hospitality * Hotel Lincoln * USAJetan Gangwal * Vice President * Rhinehart Management * USAShannon Warkwright * Controller * Grant Hall Hotel * CANADAFor questions or more information on HFTP's certification programs, contact HFTP Certification Manager Robin Bogdon at robin.bogdon@hftp.org or +1 (512) 220-4021. Learn more about the CHAE and CHTP.

Club and Hotel Controllers Conference (CHCC) - Register Today

6 June 2017
Co-located with HITEC Toronto, join hospitality controllers and industry experts for two full days of hospitality specific education, designed to help you focus on current and emerging issues, best practices and complex challenges. CHCC is scheduled for June 26-28th at the Sheraton Centre Toronto (please note the event location is different from the HITEC location). Registration is open.Learn More> Register Now>

Weekly Connect from PineappleSearch.com - June 2

2 June 2017
Revolutionizing the hospitality industry, PineappleSearch.com(r) is the world's only hospitality-specific search engine that brings industry professionals the latest, global news when and how they need it. Also available in an app version for mobile devices, on the iTunes App Store and on Google Play, PineappleSearch(r) has all of the information you need to know about clubs, hotels, finance, marketing, technology, social media and much more.Straight from PineappleSearch(r), here is a preview of what happened in hospitality this week:Maximizing Revenue in Hospitality - Wall Street JournalA.I. and Voice Search -- 2018's Top Travel Trends - ForbesHotels put bigger focus on fitness with in-room equipment - The Washington Post10 of the world's best desert hotels - CNNHotel tech must do more than 'wow' guests - Hotel News NowVisit and register at PineappleSearch.com for the latest news and information. Registered users are able to tailor their searches via the search engine's highly-customizable filters, bringing the topics of interest to them front and center on their personalized homepage. Receive a weekly hospitality news update by signing up for PineappleSearch's essential weekly news digest delivered via email.

HFTP Welcomes New Orange County Chapter

31 May 2017
Further expanding its global presence, Hospitality Financial and Technology Professionals (HFTP(r)) is pleased to welcome the HFTP Orange County chapter, the association's latest chapter addition. Approved by the executive committee earlier this month, the Orange County chapter is HFTP's ninth chapter in California USA. Visitors and non-members are always welcome. The new chapter is currently led by the following leadership team:President: Matthew Lieberman, director of finance at Two Roads HospitalityVice President: Danetta Perrotta, CHAE, director of finance at Balboa Bay Resort and ClubTreasurer: Sergio Pineda, assistant director of finance at Balboa Bay ResortSecretary: Deb Kohls, account executive at Netwrix CorporationBoard of Director: Ralph Ommer, business owner at TurboIT-VCHFTP currently has more than 80 local chapters providing opportunities for networking and education throughout the world. HFTP members can attend chapter meetings to connect with their local network of HFTP members and share solutions with professionals in the community. Chapters hold regular educational and social meetings, as well as participate in projects to benefit area charities.Stay tuned to HFTP's main webpages: HFTP/HITEC; the world's first hospitality-specific search engine: PineappleSearch; HFTP's industry-specific, informational news sites: HITEC Bytes (technology), HFTP Club Bytes (club), HFTP News (association); and HFTP's social media sites: Facebook, LinkedIn, Twitter (@HFTP) and Instagram (HFTP_HITEC) for the latest news. For more information about HFTP chapters, visit http://www.hftp.org/hospitality_industry/.About HFTP Hospitality Financial and Technology Professionals (HFTP) is a global nonprofit hospitality association, headquartered in Austin, Texas, USA, that uniquely understands the industry's problems. HFTP has members and stakeholders across the globe. HFTP assists its members in finding solutions to industry problems more efficiently than any organization via its expert networks, research, conferences such as HITEC and certification programs. HFTP also owns the world's only hospitality specific search engine, PineappleSearch.com. HFTP is recognized as the spokes group for the finance and technology segment of the hospitality industry. For more information about HFTP, email membership@hftp.org or download the HFTP/HITEC media kit via the HFTP website.

HFTP Supports Hospitality Technology Startups with Entrepreneur 20X Event

24 May 2017
In June 2015, Hospitality Financial and Technology Professionals (HFTP), debuted its Entrepreneur 20X (E20X) innovation pitch competition for hospitality technology startups at HITEC - the Hospitality Industry Technology Exposition and Conference.NB This is a viewpoint by Jessica Blankenship, public relations manager for HFTP.E20X was an instant success, and this year HFTP launched the feature in Europe at HITEC Amsterdam in March. It will also be a part of HITEC Toronto in June.E20X allows ambitious unfunded entrepreneurs to present their business to HITEC attendees as well as a panel of expert judges comprising hospitality CIOs, angel investors, serial entrepreneurs and industry insiders.The selected startups then compete for two awards: the E20X Judges Award and the E20X People's Startup Award.The E20X Judges Award, or grand prize, is determined immediately following the competition by the judge's panel; the startup deemed "most innovative" takes home a trophy and $5,000.The E20X People's Startup Award, or crowd favorite, is selected by conference attendees via the HITEC 2017 app.At the Amsterdam event, Canada-based event staffing startup Hyre won both awards. Its CEO Eropa Stein, said: "It was such an honor to win both awards. The E20X Judge's Award, in a way, validated our business model while The People's Startup Award proved customers wanted our solution and accepted our product. We are very much looking forward to HITEC Toronto - our home base."Hyre will be joined in Toronto by an impressive roster of startups, highlighting tech-based innovations for guestrooms bookings, meetings, mobile, security and much more.Stein and other previous E20X award winners - 2016 E20X People's Startup Award winner Alex Cammarano, CEO and co-founder at Daylighted, and 2016 E20X Judge's Award winner David Temple, CEO and co-founder at Hello Scout - reflected on their E20X experience, as well as shared thoughts and advice on the overall event in an interview with HFTP.What was the inspiration behind your startup?Alex Cammarano: "We decided to work with galleries to bring the art experience to where people go, allowing anyone to be immersed in the creativity of the local scene without changing their habits....[Daylighted] helps the artistic community, the hotel experience, and the general public. Hotels get to showcase beautiful art at no cost, artists get free exposure, and people can discover local artists when they travel."Eropa Stein: "I observed the daily inefficiencies of the event staffing industry caused by obsolete practices....Hence, the development of a novel business concept - one that would assist in connecting event staff with event organizers without a staffing agency, and ameliorate many of the inefficiencies within the industry - was required. My solution was that of an online platform which would address this gap in the market...[and] revolutionize the event staffing industry."David Temple: "My co-founder and I published a newsletter about traveling off-the-beaten path in San Francisco. As we expanded, people would ask if they could just text with us instead. So we started a service to let traveler's text with local experts. In time, we found that hotels wanted to offer the service to their guests as well."What was the biggest obstacle you faced in the time between concept and E20X?Eropa Stein: "First clients are always tricky to onboard....[but] onboarding a very well-known client [is] a bit trickier. We had to have a positive reputation before any big fish took us seriously."David Temple: "To many hotels, getting approval and launching a new product in one to two months feels very fast. But as a startup with limited cash in the bank, it can feel like an eternity."What was the overall experience like for you and your company?Alex Cammarano: "Very positive. We met with major players in the industry and with potential advisors, partners, and last but not least, new customers. ....The quality of that show, and our exposure from the E20X competition made it our most successful show so far."Eropa Stein: "It is rare to get the attention of so many industry professionals and decision makers at once. Personally, [E20X] helped establish myself as an expert in hospitality staffing. For Hyre, HITEC helped us expand our professional network, and create long lasting relationships."Read Full Article>

Newletter

Thank you for subscribing. Your email address has been added to our mailing list.
Close
To subscribe to the HFTP Newsletter please enter your email address below.
An error occured, please check your input and try again.
CancelSubscribe